The experience of our clients gives Citizens Advice Bureau a unique insight into the problems facing citizens both locally and nationally. We have a key role in speaking up for clients, raising issues brought into our bureau, contributing to public debate and informing legislation.
Citizens Advice collects evidence of CAB clients’ problems and uses this to campaign for changes in policies and services that cause injustice to local communities.
If you know of an issue where you think Barking and Dagenham Citizens Advice Bureau should be taking action please contact us. Or if you’re interested in volunteering to assist with social policy in the bureau, please get involved as a social policy volunteer.
We regularly publish evidence reports and briefings, responses to consultations and parliamentary briefings on a huge range of issues. We are independent and impartial so policymakers listen to us.